ORDERING ONLINE: All orders are routed through our secure server, and will be processed within 2-3 business days of receipt. All orders placed online are shipped and charged from our US office. If you have a question about an order, please email to: firstname.lastname@example.org.
CUSTOMER ACCOUNT INFORMATION: Click here to login to your customer account, to update your address, change password, view order, history, etc. If you have not yet created a customer account, you can also do so by adding something to your cart, and ticking the box "create account" when checking out.
INTERNATIONAL ORDERS: If you are placing an order from Europe, it is possible to order directly from our EU office. Please note credit card orders are not accepted. To place an order with the EU office, please use the EU office order form, or contact them with any questions: email@example.com.
SHIPPING: All orders placed online are shipped and charged from our US office. Shipping rates for online orders are automatically calculated based on the order weight and shipping address. The available options and times estimates will appear when beginning the checkout process. In addition to the shipping times noted, please allow an additional 2-3 business days for processing your order.
CALIFORNIA SALES TAX: For all orders shipped to California, the store will calculate sales tax according to the state sales tax rate of 7.25%. However, if you are shipping an order to an address in Marin County, California, you will be charged Marin County sales tax of 8.25%.
BOOKSTORES, TRADE, and ACADEMIC ORDERS: Our books are distributed to the trade as follows:
North America: IPG Books, www.ipgbook.com
814 North Franklin St., Chicago, IL 60610
tel: (312) 337-0747, fax: (312) 337-5985, for phone orders only: 1-800-888-4741
United Kingdom: Deep Books, Ltd., www.deep-books.co.uk
3 Goose Green Trading Estate, 47 East Dulwich Road, London SE22 9BN
tel: +44 (0)20 8693 0234, fax: +44 (0)20 8693 1400,
Australia: NewSouth Books, www.newsouthbooks.com.au
* Mailing Address: NewSouth Books, University of New South Wales, Sydney, NSW, 2052
* Office Address: NewSouth Books, UNSW Randwick Campus, Building R1F, 22-32 King Street, Randwick, NSW, 2031; tel: +61 (2) 8936 1400, fax: +61 (2) 8936 1440
* Customer Service: Alliance Distribution Services, 9 Pioneer Avenue, Tuggerah NSW 2259; tel: +61 (2) 4390 1300, firstname.lastname@example.org
Academic Review Copy Request
To promote the consideration of professional and academic titles for classroom use, our North American distributor, IPG, offers a substantial professional educator's discount of 50% off the list price. In addition, should the educator order at least 10 copies of the title through their bookstore, IPG will credit the original single copy professional educator's discounted price back to the qualified individual. Request a Desk Copy From IPG: email@example.com, 1-800-888-4741